All products sold on ICT Bidda are digital in nature. As a result, refunds are generally not applicable once a product has been delivered. However, under certain conditions, a refund may be considered.

1. Refunds Are Not Applicable If:

• You ordered the wrong product and have already downloaded or accessed it.
• You request a refund after using or accessing the course or file.

2. Refunds May Be Granted If:

• You are unable to access the file even after successful payment.
• The wrong file was delivered compared to your order.
• The delivered file is corrupted or cannot be opened.
• You made multiple payments for the same product.

3. How to Request a Refund:

• Email us with proof of payment (Transaction ID and screenshot) at: info@ictbidda.com
• Refund requests must be made within 7 days of the original order.
• Once verified, we will process the refund within 5 business days.

4. Refund Method:

• Refunds will be issued to the original payment method (e.g., bKash, Nagad).
• No cash refunds will be issued; only mobile/digital payment refunds are applicable.

5. Contact

Help Center: +880 1511-303310 (Available on WhatsApp)
Email: info@ictbidda.com